Terms of Purchase

Effective date: October 10, 2026

These Terms of Purchase explain what happens when you buy jewelry from Valnoril, operated by Hebei Xiong'an Lianxing Technology Co., Ltd. Please read the product listing, checkout summary, Shipping Policy, and Return Policy before placing an order.

Products and pricing

The product page identifies the selected item's available specifications. Natural or decorative details and screen colors may vary slightly. Prices, shipping costs, discounts, and any taxes collected by us are displayed during checkout before you confirm payment. Customs charges that are not collected at checkout may apply to international orders as described in the Shipping Policy. Offers are subject to their stated conditions and product availability.

Placing an order

By submitting an order, you offer to buy the selected items at the checkout total. An automated acknowledgement confirms that we received your request; acceptance occurs when we send a dispatch confirmation or otherwise expressly confirm acceptance. We may contact you to resolve an error or decline an order for a legitimate reason, such as unavailable stock, a payment failure, suspected fraud, or a clear pricing mistake. If payment was captured for an order we do not accept, we will refund it to the original payment method.

Payment and delivery

You authorize the payment method selected at checkout for the confirmed total. Payment options depend on what is displayed to you. We send orders to the delivery address you provide, using the service shown at checkout. Delivery estimates and international charges are described in the Shipping Policy.

Changes, returns, and problems

Ask us promptly about a change or cancellation; we cannot guarantee it after preparation or dispatch begins. The Return Policy describes the 30-day request window, eligibility, costs, and refunds. If a piece arrives faulty, damaged, or incorrect, contact us with your order number and photographs. Statutory consumer rights apply regardless of these terms.

Order support: service@valnoril.com | +86 15232338030.
Business address: Room 089, 4th Floor, 122 Haodan Road, Rongcheng Town, Rongcheng County, Xiong'an New Area, Hebei Province. Request return instructions before sending an item.